CUSTOMER CARE

At MicroChill®, we strive to bring you the most environmentally friendly products paired the with most customer friendly services.

Have any questions or concerns? 

We’re always ready to help!

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Call us at

866-411-2981

or send us an email to:

RETURNS

No returns or exchanges after 14 days of delivery. Subject to fees. Buyer is responsible for return shipping and handling. 

FAQ

Do you provide International delivery?

Not at this time.

How do I return an item?

You will need to contract our office and explain reason for the return. Shipping fees may apply.

What is your return policy?

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No returns or exchanges after 14 days of delivery. Subject to fees. Buyer is responsible for return shipping and handling.

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How do I track my order?

Depending on the shipping method, A tracking number may be supplied. 

What is the warranty on your Microchill?

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Warranties for MicroChill® units vary by model number.. If you are experiencing problems with a MicroChill® Unit contact our office. 

What are your delivery options?

Shipping methods vary on quantity ordered.